Terms of Service | Roof Sauce

Terms of Service

Last updated: June 17, 2026

These Terms of Sale ("Terms") govern all purchases of products from Roof Sauce ("Roof Sauce," "we," "us," or "our") through our website, by phone, or through any payment link or invoice we provide. By placing an order, completing payment, or accepting delivery of our products, you ("Buyer," "you," or "your") agree to these Terms.

1. Products

Roof Sauce sells a concentrated asphalt-shingle rejuvenation product intended for professional and commercial use. Our product is a concentrate and must be diluted and applied according to the product label, Technical Data Sheet ("TDS"), and Safety Data Sheet ("SDS"). It is the Buyer's responsibility to read and follow all product documentation before handling, diluting, or applying the product.

2. Professional and Commercial Use Only

Our products are sold to contractors and businesses for professional application. They are not sold for consumer or do-it-yourself use. By purchasing, you represent that you are acquiring the product for business use and that you are qualified to handle, dilute, and apply it safely and in compliance with all applicable laws.

3. Pricing

All prices are in U.S. dollars and are subject to change without notice. The price that applies to your order is the price in effect at the time the order is placed. Any quoted, promotional, limited-time, or same-day pricing is valid only for the period stated and cannot be applied retroactively to prior or future orders.

4. Payment

Payment is due in full at the time the order is placed unless otherwise agreed by us in writing. By submitting payment information, you authorize us and our payment processor to charge your card or other payment method for the full order amount, including any applicable taxes and fees. You represent that you are authorized to use the payment method provided.

5. Autoship and Subscription Orders

If you enroll in an autoship or subscription plan, you authorize us to automatically charge your payment method on a recurring basis—weekly or according to the schedule selected during sign-up—and to ship products according to that schedule at your plan price. Recurring charges will continue until you cancel.

You may cancel or change your plan by contacting us at [email protected] or 330-427-4989 at least three days before your next scheduled charge or shipment. Cancellation does not entitle you to a refund for products already shipped or charges already processed.

6. Shipping and Delivery

Shipping is included with all orders unless otherwise stated. Delivery timeframes are estimates only and are not guaranteed. Risk of loss passes to the Buyer upon delivery of the product to the Buyer or the Buyer's designated address.

For larger or palletized orders, the Buyer is responsible for providing a delivery location capable of receiving the shipment and for arranging any special delivery requirements.

7. Damaged or Incorrect Shipments

Please inspect your order upon delivery. If your order arrives damaged or you receive an incorrect item, you must notify us within five days of delivery at [email protected]. Your notice must include your order number and clear photographs of the damaged or incorrect items and their packaging.

Verified damaged or incorrect items will be replaced or refunded at our discretion. This is your sole and exclusive remedy for damaged or incorrect shipments.

8. All Sales Final—No Refunds

Except for the damaged-or-incorrect-shipment remedy described in Section 7, all sales are final and non-refundable. Because our product is a concentrate that can be altered, diluted, contaminated, or misused after it leaves our control, we do not accept returns or issue refunds for products that have been delivered.

By purchasing, you acknowledge and agree to this no-refund policy.

9. Chargebacks

If you have a question or concern about a charge, please contact us first at [email protected] or 330-427-4989 so we can attempt to resolve the matter directly.

Initiating a chargeback or payment dispute for a valid order that was delivered as described constitutes a breach of these Terms. We reserve the right to contest any such dispute using your order records, acceptance of these Terms, and proof of delivery, and to recover any related costs and fees permitted by law.

10. White-Label and Resale

You may resell our product and may sell it under your own private-label or white-label branding. If you do, you are solely responsible for your branding, labeling, packaging, marketing, advertising, performance or warranty claims, and customer relationships.

You must comply with all applicable laws and regulations, including those governing product labeling, hazard communication, environmental matters, and advertising. We make no representation that any label, claim, or marketing material you create is legally compliant.

Roof Sauce is not responsible for—and you agree to indemnify us against—any claim arising from your branding, labeling, packaging, marketing, statements, advertising, or resale of the product.

11. Limited Warranty; Disclaimer

We warrant only that the product, as delivered, conforms to its published specifications.

We do not warrant any specific result, performance, or outcome. Results depend on factors outside our control, including dilution, application method, equipment, weather conditions, and the age, condition, and exposure of the roof being treated.

12. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to a purchase is limited to the amount you paid for the specific product giving rise to the claim.

We will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Roof Sauce and its owners, employees, representatives, and affiliates from and against any claims, damages, losses, liabilities, judgments, costs, and expenses, including reasonable attorneys' fees, arising from your use, application, handling, storage, transportation, resale, branding, labeling, packaging, or marketing of the product, or from your breach of these Terms.

14. Compliance

You are responsible for obtaining and maintaining all licenses, permits, registrations, certifications, and insurance required to purchase, handle, store, transport, apply, market, or resell the product in your jurisdiction.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or a purchase must be brought exclusively in the state or federal courts located in or serving Medina County, Ohio. You consent to the personal jurisdiction and venue of those courts.

16. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time your order is placed will govern that order.

17. Contact Information

Roof Sauce
4019 South Main Street
Akron, Ohio 44319
Phone: 330-427-4989
Email: [email protected]
Website: www.roofsauce.com

© Roof Sauce. All rights reserved.